Terms & Conditions
Colin Flaherty Spiritual Medium
Who you’re booking with
These terms apply to bookings made directly with me, Colin Flaherty, trading as Colin Flaherty Spiritual Medium. My contact number is 07787 565 422 and you can also use my website contact form.
I offer mediumship readings, trance healing, public and private demonstrations, workshops and talks. If another organiser sells you a ticket directly, check who is taking your booking and which terms apply before you pay.
Booking and payment
Before you commit to a booking, I’ll confirm the service, date and time, location or format, total price, and any deposit, balance due date and booking-specific conditions. A booking is confirmed once I confirm it to you and you have paid any amount agreed as due at booking. I’ll send written confirmation for bookings made at a distance, including any cancellation information that applies.
If you need to cancel or move your booking
Please contact me as soon as possible. [Insert Colin’s agreed policy for notice, rescheduling, refunds, deposits and missed appointments. Specify any different arrangements for private groups or event tickets.]
Any cancellation charge must be fair and reflect the loss reasonably caused by the cancellation, taking into account any costs saved and whether I can fill the slot. Your statutory cancellation and refund rights take priority.
Your statutory cancellation rights
If you book a service by phone or online and a statutory cooling-off right applies, you can cancel without giving a reason up to 14 days after the day you enter into the contract. Some bookings, such as tickets to a leisure event on a specific date, may be exempt. I’ll tell you before you book whether a statutory right to cancel applies.
If you expressly ask me to start the service during the cooling-off period and then cancel before it is completed, you may have to pay a proportionate amount for the service already provided, where the legal requirements are met. If the service is completed during that period, your right to cancel ends only if you expressly requested early performance and acknowledged that you would lose that right once the service was fully performed.
To cancel, send a clear statement through the contact form.
If I need to cancel or change a booking
If I cancel a booking you made and paid for directly with me, you can choose a full refund or an alternative date if one is available. If I make a significant change to the date, venue or format, I’ll let you know and offer a refund if you decide not to accept the change. For tickets bought from a separate organiser, contact the ticket seller about your options.
Readings, trance healing and demonstrations
I offer mediumship as a spiritual experience. I can’t promise a message from a particular person or a particular outcome. At a group demonstration, individual messages depend on the session and some attendees may not receive one.
Trance healing is offered as a spiritual practice. For health concerns or decisions about treatment, speak to a qualified healthcare professional. For legal or financial decisions, seek advice from a suitably qualified adviser.
Please ask before recording, photographing or sharing anything from a session. At a group event, respect the privacy of other attendees and follow the organiser’s rules.
Questions, complaints and your rights
If something goes wrong, contact me through the website form or by phone so I can look into it. You have the right to expect services to be delivered with reasonable care and skill. These terms do not affect your statutory rights or limit liability where the law does not allow it.