Privacy Policy

Colin Flaherty Spiritual Medium: Updated November 2026 

Who I am

I’m Colin Flaherty, trading as Colin Flaherty Spiritual Medium. I’m responsible for how I use your personal information when you visit my website, contact me or book a service. You can reach me on 07787 565 422 or through my website contact form.

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What I collect and why

• Enquiries. If you get in touch, I use the name, contact details and message you provide to reply. If you’re asking about a booking, I use the information to take steps at your request before entering into a contract. For general enquiries, my legitimate interest is responding and keeping track of correspondence.

• Bookings and payments. I use your contact details, appointment or event details, payment status and any venue or billing information needed to arrange and deliver the service, take payment and manage changes or refunds. My lawful basis is performing our contract. I keep records required for tax or accounting because I have a legal obligation to do so.

• Website operation. My website is hosted by Wix. Technical information such as your IP address, browser and device details may be processed to deliver the website and keep it secure. My legitimate interest is running a reliable and secure website. See the cookie section below for choices about optional technologies.

• Complaints. I use the relevant booking details and correspondence to investigate and resolve complaints. My legitimate interest is resolving disputes and establishing or defending legal claims. Where the law requires me to handle a complaint or keep a record, I do so to meet that legal obligation.

Please avoid including health information, religious or philosophical beliefs or private details about someone else in a general enquiry. If I need sensitive information about you for a specific purpose, I’ll explain why and ask for your explicit consent before using it for that purpose. You can withdraw that consent by contacting me.

If you choose not to provide details needed to respond to an enquiry or arrange a service, I may be unable to reply or confirm your booking.

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Who receives your information

Wix hosts my website and contact form. Where needed, I share relevant information with communications or payment providers, professional advisers, or the venue or organiser responsible for your booking. I may also disclose information where the law requires it. If you book directly with a venue or another organiser, their privacy notice explains how they handle your information.

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How long I keep it

I keep enquiry correspondence while I’m dealing with the enquiry and any follow-up. I keep booking and payment records for the period needed to administer the booking, meet applicable tax and accounting requirements and deal with any related dispute. I keep complaint records for as long as needed to resolve the matter and meet applicable legal requirements.

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Cookies and external links

The website uses cookies and similar technologies to provide essential functions such as security. Where consent is required, you can accept or reject the relevant cookies and change your choice through the cookie settings.

If you follow a link to another website, that provider’s privacy and cookie policies apply there.

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Your rights and how to complain

Depending on how I use your information, you can ask for a copy, ask me to correct or delete it, restrict its use, or ask for it in a portable format. You can withdraw consent at any time where I rely on it. This does not affect use that took place before you withdrew it.

Your right to object. You can object to processing based on my legitimate interests. You can also object to direct marketing at any time.

To exercise your rights or raise a data protection complaint, use my website contact form or call 07787 565 422. I’ll acknowledge a data protection complaint within 30 days, investigate it and tell you the outcome without undue delay. You can also complain to the Information Commissioner’s Office.